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Health and Human Services Agency recommending the Board:
1) Approve and authorize the Chair to sign Agreement 3440 with AT&T Corporation for switch programming, and ongoing services related to the 2-1-1 El Dorado project, for a total of $3,977 one time and $180 plus applicable surcharges and taxes annually, effective upon execution and automatically renewing for one year periods until terminated by one of the parties thereto;
2) Delegate authority to the Purchasing Agent to execute further one time and perpetual agreements with telephone and wireless service providers specific to implementing 2-1-1 services, including telephone switch programming, each with a not-to-exceed amount of $69,877, including non-financial agreements, contingent upon approval by Information Technologies, County Counsel and Risk Management; and
3) Delegate authority to the Purchasing Agent to execute amendments related to 2-1-1 services, if any, including amendments that do not increase the maximum dollar amount or change the term of the Agreement, and contingent upon approval by County Counsel and Risk Management, and HHSA will notify the Board of such amendments on an annual basis.
FUNDING: 100% General Fund.
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DISCUSSION / BACKGROUND
2-1-1 El Dorado, once launched, will be a free service available to all residents countywide, 24 hours per day, seven days per week; those who dial 2-1-1 will reach a live operator who speaks multiple languages and connects them to information about local programs and services. The 2-1-1 El Dorado system will also include a rich database of information online, and feature a website with an extensive listing of organizations and services, as well as text message capability, and more.
Currently, 38 counties in California, including Sacramento, Yolo, and Nevada Counties, have the 2-1-1 service. Ten other counties, including El Dorado, Placer, Amador, and Alpine Counties, are in the process of acquiring the 2-1-1 service for their residents....
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