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Health and Human Services Agency recommending the Board:
1) Make findings in accordance with County Ordinance 3.13.030 (b) that it is appropriate to contract with Interface Children and Family Services for the provision of 2-1-1 Information and Referral services provided under Agreement 5792, as there are specialty skills, qualifications, and equipment not expressly identified in County classifications involved in the performance of the work;
2) Approve and authorize the Chair to sign Agreement for Services 5792 with Interface Children and Family Services in the amount of $216,715.50 for the term of 2 years from September 1, 2021 through August 31, 2023; and
3) Authorize the Health and Human Services Agency Director, or designee, to execute further documents relating to Agreement for Services 5792, contingent upon County Counsel and Risk Management approval, including amendments which do not increase the maximum dollar amount or term of the Agreement.
FUNDING: 100% General Fund.
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DISCUSSION / BACKGROUND:
On October 10, 2017, the Health and Human Services Agency (HHSA) presented an overview of 2-1-1 services to the Board (Item No. 17-1010; Agenda No. 33), after which the Board gave direction to staff to move forward with the 2-1-1 information and referral service. Thereafter, a Request for Proposals was launched to solicit contractors for consideration, and on March 13, 2018, the Board awarded Request for Proposals 18-915-028 to the only successful proposer, Interface Children and Family Services (ICFS), to provide 2-1-1 Information and Referral services and authorized the Purchasing Agent to execute an Agreement for Services with ICFS. ICFS operates 2-1-1 Ventura County, the longest running 2-1-1 service in the State of California. It also provides 2-1-1 services to seventeen other California counties, with services including 2-1-1 telephone and text handling services; they are the largest provider of 2-1-1 services in the State of California. On Jul...
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