Title
Information Technologies Department recommending the Board:
1) Make findings in accordance with Section 3.13.030 (B) of the El Dorado County Ordinance Chapter 3.13, Contracting Out, that telephone and network support services requires specialty skills and qualifications not expressly identified in County classifications;
2) Make findings in accordance with Procurement Policy C-17, Section 3.4.2 (f), exempting the competitive bidding process, that it is in the best interest of the County to amend contract 7116 with ConvergeOne, Inc. for as-needed consulting services for the Avaya telephone and network system, as continuity of providers will provide efficiency or critical knowledge that couldn’t be provided by other vendors;
3) Approve and authorize the Chair to sign Amendment III to Agreement 7116 with ConvergeOne, Inc., amending the Compensation for Services section, increasing the total compensation by $160,000 for a new compensation amount not to exceed $240,000, and extending the term of the agreement by one additional year for a new expiration date of June 8, 2027; and
4) Authorize the Purchasing Agent to execute any necessary amendments relating to Agreement 7116, excluding term extensions and increases in compensation, contingent upon approval by County Counsel and Risk Management.
FUNDING: General Fund.
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DISCUSSION / BACKGROUND
AdvanTel began providing telephone system support to the County Information Technologies (IT) Department in 2013. AdvanTel was purchased by ConvergeOne in 2018. AdvanTel and ConvergeOne have handled multiple smaller projects for County IT via Purchase Orders through 2023. On June 9, 2023, El Dorado County IT entered into Agreement 7116 with ConvergeOne, Inc. for as-needed telephone and network system consulting services. ConvergeOne has local service engineers, technicians, consultants, developers, and project managers who are experts in Avaya telecom systems and are available to provide remote or on-site specialized ...
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