File #: 19-0318    Version: 1
Type: Agenda Item Status: Approved
File created: 2/20/2019 In control: Board of Supervisors
On agenda: 4/9/2019 Final action: 4/9/2019
Title: Health and Human Services Agency recommending the Board: 1) Approve and authorize the Chair to sign Amendment III to Agreement for Services 3093 (188-S1610) with New Connections Communications, Inc., for the provision of telephone exchange services for the County of El Dorado Health and Human Services Agency, Adult Protective Services, Behavioral Health, Child Welfare Services, Public Guardian, Public Health, and Substance Use Disorder, extending the term for one (1) year and eleven (11) months to cover the period of April 20, 2016 through April 30, 2020, with no change to the maximum obligation; 2) Make findings in accordance with County Ordinance 3.13.030 that it is more economical and feasible to contract with New Connections Communications, Inc. for services provided under this Agreement 3093 (188-S1610) because the County has neither the staff nor facilities to perform said services; and 3) Authorize the Purchasing Agent, or designee, to execute further documents relating to Agre...
Attachments: 1. A - Approved CRS 04-09-19, 2. B - Agreement 3093 04-09-19, 3. Executed Agreement #188-S1610 (#3090)
Related files: 14-0206, 20-0247, 20-0546
Title
Health and Human Services Agency recommending the Board:
1) Approve and authorize the Chair to sign Amendment III to Agreement for Services 3093 (188-S1610) with New Connections Communications, Inc., for the provision of telephone exchange services for the County of El Dorado Health and Human Services Agency, Adult Protective Services, Behavioral Health, Child Welfare Services, Public Guardian, Public Health, and Substance Use Disorder, extending the term for one (1) year and eleven (11) months to cover the period of April 20, 2016 through April 30, 2020, with no change to the maximum obligation;
2) Make findings in accordance with County Ordinance 3.13.030 that it is more economical and feasible to contract with New Connections Communications, Inc. for services provided under this Agreement 3093 (188-S1610) because the County has neither the staff nor facilities to perform said services; and
3) Authorize the Purchasing Agent, or designee, to execute further documents relating to Agreement for Services 3093 (188-S1610), including amendments which do not increase the maximum dollar amount or term of the Agreement, and contingent upon approval by County Counsel and Risk Management.

FUNDING: 49% Federal, 27% Realignment, and 24% State.
Body
DISCUSSION / BACKGROUND:
The Health and Human Services Agency (HHSA) Adult Protective Services, Behavioral Health, Child Welfare Services, Public Guardian, Public Health, and Substance Use Disorder are all mandated to provide 24-hour telephone answering and transferring telephone call services under various Welfare and Institutions Code. The Public Health Division is also mandated to provide 24-hour telephone answering and transferring telephone call services but under Health and Safety Code. The intent of the legislation is to provide an avenue for the community to contact certain County programs any time of day or night (i.e. Adult Protective Services, Behavioral Health, Child Welfare Services, Public Guardian, Pu...

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