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Chief Administrative Office, Emergency Medical Services and Emergency Preparedness and Response Division, recommending the Board approve and authorize the Chair to sign Amendment I to Agreement 4432 with Wittman Enterprises, LLC to provide additional ambulance billing services on behalf of El Dorado County for the transfer of existing billings from former billing provider Advanced Data Processing.
FUNDING: Ambulance Service Fees.
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DISCUSSION / BACKGROUND
The County contracted with Advanced Data Processing (“Intermedix”) to provide ambulance billing services on behalf of the County from July 1, 2016, to June 30, 2020. On December 10, 2019, the Board approved Agreement #4432 between Wittman Enterprises, LLC (“Wittman”) and the County to provide ambulance billing services effective January 1, 2020. As a result, Intermedix no longer billed for ambulance calls after December 31, 2019. However, they remained eligible to collect payments for calls prior to January 1, 2020, through June 30, 2020, the termination date of their Agreement with the County. After June 30, 2020, payments for those calls prior to January 1, 2020, will need to be collected, reviewed, and posted to the correct accounts. In addition, any Intermedix accounts that have been identified through the County’s review process as needing corrections, adjustments, etc., may still need to be worked if the requested adjustments or corrections have not been made by Intermedix.
County CAO and Emergency Management Services Agency (“EMSA”) staff have worked and continue to work diligently with the former ambulance billing services provider, Intermedix, to review all accounts with outstanding balances, credit balances, and other miscellaneous errors to correct and, in some cases, rebill accounts. Their review and audits have gone back to the start date of Intermedix’s contract with the County in 2016. All corrected billings were required to be issued by Intermedix prior to June 30, 2020, the...
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