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Information Technologies Department recommending the Board approve and authorize the Chair to execute Amendment I to competitively procured Contract 6830 with Granicus LLC for the continued access to Government Experience Cloud website management services, adding $68,837.48 for an additional year of services from September 22, 2025 through September 21, 2026, and changing the term of the agreement to allow for Board-approved annual renewal, with annual negotiated increases not to exceed seven percent.
FUNDING: General Fund.
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DISCUSSION / BACKGROUND
On February 17, 2022, the Chief Administrative Office (CAO) Procurement and Contracts Division, released Request for Proposal (RFP) 22-915-037, which was requested by the Health and Human Services Agency (HHSA) Public Health Division (PHD) under advisement of the County Information Technologies (IT) Department, to solicit providers to redesign the HHSA PHD website and the County’s homepage, along with providing website management services. After a multi-round evaluation of the RFP responses, Granicus LLC was selected as the highest ranked Proposer with its Software as a Service (SaaS) web Content Management System (CMS) platform called Open Cities, which did not require custom development, allowed both the County and PHD websites to be fully developed, updated, and launched within a 5-7 month time frame to meet the County IT Department and HHSA PHD expectations. Since the time of the bid, Granicus LLC has rebranded the Open Cities platform as the Government Experience Cloud, as referenced in the contract document. On May 24, 2022, the Board approved the award of RFP to Granicus LLC and authorized the County to negotiate a three year agreement for services.
The negotiated services contract allowed for the one-time solution fees and ongoing subscription fees for the Government Experience Cloud solution for a total of $315,119.44. Optional one-time value-add solutions to support development and migration ef...
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