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Community Development Services, Administration and Finance Division, recommending the Board approve and authorize the Chair to sign the First Amendment to a perpetual agreement with Cardknox (Agreement 2709 - Attachments A & B) for the following:
1) Credit and debit card convenience fee rates charged directly to the public at 2.89% for internet transactions and 2.69% for transactions in Community Development Services card readers; and
2) Administrative payments made annually no greater than $1,000.
FUNDING: Technology Fees (credit card processing fees are paid by cardholders).
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DEPARTMENT RECOMMENDATION
Community Development Services, Administration and Finance Division, recommending the Board approve and authorize the Chair to sign the First Amendment to a perpetual agreement with Cardknox (Agreement 2709 - Attachments A & B) for the following:
1) Credit and debit card convenience fee rates charged directly to the public at 2.89% for internet transactions and 2.69% for transactions in Community Development Services card readers; and
2) Administrative payments made annually no greater than $1,000.
DISCUSSION / BACKGROUND
Through the implementation process with Cardknox, it was discovered that the first convenience fee rate negotiated, of 1.59%, was not a standard rate but an average of what Cardknox would charge customers for a convenience fee. Each credit or debit card used would be charged a different rate. The Executive Sponsors for TRAKiT did not agree to this method of charging County customers due to the fact that one convenience fee rate could not be guaranteed. Following direction from the Executive Sponsors, staff worked to negotiate a standard rate that El Dorado County customers could be guaranteed.
More Background Information on TRAKiT and Cardknox
The county has determined that the cost of maintaining online land management information on the county mainframe has become too costly and requested alternatives be researched to f...
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