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TRAKiT Executive Committee recommending the Board receive and file an attached update memo on the TRAKiT system, a planning, permitting, and parcel management software solution.
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DEPARTMENT RECOMMENDATION
TRAKiT Executive Committee, recommending the Board receive and file an attached update memo on the TRAKiT system, a planning, permitting, and parcel management software solution.
DISCUSSION / BACKGROUND
The previous update on TRAKiT happened through an agenda item on April 24, 2018. Before the April 24th update, the last update was in December of 2017. Since the last update the TRAKiT system went live in May 2018. Since the go live date, staff have been improving the system, fixing errors, working with TRAKiT staff to schedule an important upgrade, implementing the credit card system, and testing the online permitting system.
The County's Land Management Information System (LMIS) is the foundation for many revenue-generating and/or recovering of County services and systems. The current LMIS is a collection of databases and application platforms that link together key processes such as planning, permitting, inspections, addressing, mapping, and parcel assessments. This system does not include the capability to accept, review, and process plans, permits, or fees electronically.
The current LMIS was constructed over time, largely in-house. It has developed organically to support legacy processes (out of date processes) and business rules, some of which originated before modern technology and automation. As a result, the current LMIS system is a collection of independently-developed modules and functions that are made to communicate in sometimes non-standard ways. As a whole, LMIS does not conform to any modern IT architectural standard and cannot be centrally administered or maintained. While the system has served the County well, it is time to replace LMIS with a modern system that expands functionality and improves the customer experience.
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