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Health and Human Services Agency recommending the Board:
1) Make findings in accordance with El Dorado County Ordinance Code, Chapter 3.13.030 (C) that due to the limited timeframes, temporary or occasional nature, or schedule for the project or scope of work, the ongoing aggregate of work to be performed is not sufficient to warrant the addition of permanent staff;
2) Approve and authorize the Chair to sign Agreement for Services 4727 with New Connections Communications, Inc., for the provision of telephone exchange services for the County of El Dorado Health and Human Services Agency, Adult Protective Services, Child Welfare Services, Behavioral Health, Public Health, and Public Guardian programs, in the amount of $125,000, for the term of three (3) years from May 1, 2020 through April 30, 2023; and
3) Authorize the Purchasing Agent or their designee to execute further documents relating to Agreement for Services 4727, including amendments which do not increase the maximum dollar amount or term of the Agreement, and contingent upon approval by County Counsel and Risk Management.
FUNDING: 49% Federal, 27% Realignment, and 24% State.
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DISCUSSION / BACKGROUND:
The Health and Human Services Agency (HHSA), Adult Protective Services, Child Welfare Services, Behavioral Health, Public Health, and Public Guardian programs are all mandated to provide 24-hour telephone answering and transferring telephone call services under various Welfare and Institutions Code. The Public Health Division is also mandated to provide 24-hour telephone answering and transferring telephone call services but under Health and Safety Code. The intent of the legislation is to provide an avenue for the community to contact certain County programs any time of day or night (i.e., Adult Protective Services, Child Welfare Services, Behavioral Health, Public Health, and Public Guardian). Additionally, 24-hour telephone answering and transferring telephone call services are required t...
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