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Health and Human Services Agency (HHSA) recommending the Board:
1) Make findings that the provision of Organizational Consulting and Software as a Service (SaaS) services provided by Contractor are in the public's best interest and that there are specialty skills, qualifications, and equipment not expressly identified in County classifications involved in the performance of the work in accordance with El Dorado County Ordinance Code, Chapter 3.13.030(B), El Dorado County Charter, Section 210(b)(6), and/or Government Code Section 31000;
2) Approve and authorize the Purchasing Agent to electronically sign Purchase Contract 6707 with Carahsoft Technology Corporation, with a not to exceed amount of $165,040, and for a one (1) year term effective upon final execution; and
3) Authorize the HHSA Director, or Agency Chief Fiscal Officer, to execute further documents relating to Agreement 6707, contingent upon approval by County Counsel and Risk Management, including amendments which do not increase the maximum dollar amount or term of the Agreement.
FUNDING: 100% State Emergency Response Enhanced Funding.
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DISCUSSION / BACKGROUND:
Child Welfare Services (CWS) Emergency Response (ER) programs across the state currently experience a high workload volume that is often very complex. With the heightened stress and constraints families experienced during the COVID-19 pandemic, the CWS workforce was faced with many new challenges. Schools were shut down and businesses were closed, leaving many families and children vulnerable as children were seen less often by mandated reporters. This led to county CWS hotlines seeing a decline in call volume. As schools and other services began reopening, it was expected that counties would experience a slight increase in the number of calls coming into their hotlines. The heightened stress and trauma experienced by some families is also expected to lead to more complex concerns, which, in turn may increase social worker workl...
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