Title
Information Technologies Department recommending the Board:
1) Make findings in accordance with Procurement Policy C-17, Section 3.4 (3) Exemptions from Competitive Bidding, that the continuation of Crowdstrike Falcon Complete managed detection and response products and services is exempt from competitive bidding, as competitive bidding would produce no economic benefit to the County;
2) Authorize the Purchasing Agent to issue a Purchase Order in the amount of $148,455.80 for the period of March 4, 2023, through March 3, 2024, for Falcon Complete endpoint protection; and
3) Authorize the Purchasing Agent to accept and execute Crowdstrike quote Q-579846.
FUNDING: General Fund.
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DISCUSSION / BACKGROUND
Since January 2018, the Information Technologies (IT) Department has used Crowdstrike Falcon advanced breach and endpoint protection services with Antivirus, Threat Intelligence, USB Device Control, and Threat Hunting capabilities. In March 2022, IT upgraded to Falcon Complete managed detection and response (MDR) services, which delivers 24/7 expert management, monitoring, and response for the Crowdstrike Falcon platform. Falcon Complete is CrowdStrike’s most comprehensive endpoint protection solution. It delivers unparalleled security by augmenting Falcon Prevent next-generation antivirus, Falcon Insight endpoint detection and, Falcon Identity Threat Protection and Falcon OverWatch managed threat hunting together with the expertise and 24/7 engagement of the Crowdstrike Falcon Complete team. The team manages and actively monitors the Falcon platform for customers, remotely remediating incidents in minutes at the endpoint, cloud workload, and identity layers.
El Dorado County currently has endpoint licenses for 2,300 devices. IT is requesting a Purchase Order in the amount of $148,455.80 per quote Q-579846 be approved for the renewal of the Falcon Complete services and licenses for the term starting March 4, 2023, through March 3, 2024. Funds are ...
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