Title
Information Technologies Department recommending the Board:
1) Make findings in accordance with Procurement Policy C-17, Section 3.4 (3) Exemptions from Competitive Bidding, that the continuation of Crowdstrike Falcon Complete managed detection and response products and services is exempt from competitive bidding, as competitive bidding would produce no economic benefit to the County, and Section 3.4 (2) (f) Sole Source, that the procurement is for goods where the continuity of providers will provide efficiency or critical knowledge;
2) Authorize the Purchasing Agent to issue a Purchase Order in the amount of $155,878.90 for the period of March 4, 2024, through March 3, 2025, for Falcon Complete endpoint protection; and
3) Authorize the Purchasing Agent to accept and execute Crowdstrike quote Q-823645.
FUNDING: General Fund.
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DISCUSSION / BACKGROUND
Since January 2018, the Information Technologies (IT) Department has used Crowdstrike Falcon advanced breach and endpoint protection services with Antivirus, Threat Intelligence, USB Device Control, and Threat Hunting capabilities. In March 2022, IT upgraded to Falcon Complete managed detection and response (MDR) services, which delivers 24/7 expert management, monitoring, and response for the Crowdstrike Falcon platform. The Crowdstrike Falcon security solution is an industry leader to stop advanced threats, including next-gen antivirus, endpoint detection through Falcon Insight, and threat protection with Falcon Identity. The Crowdstrike Falcon Complete team, available 24/7, uses Overwatch to manage threat hunting and ensures comprehensive security for our El Dorado County IT assets, remediating security incidents in minutes to minimize impacts to the County.
El Dorado County currently has endpoint licenses for 2,300 devices. IT is requesting a Purchase Order in the amount of $155,878.90 per quote Q-823645 be approved for the renewal of the Falcon Complete services and licenses for the term starting ...
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