Title
Information Technologies Department recommending the Board:
1) Make findings in accordance with Procurement Policy C-17, Section 3.4 (3) that the continuation of Crowdstrike products and services is exempt from competitive bidding, as competitive bidding would produce no economic benefit to the County, and Section 3.4 (2) (f) that continuity of providers will provide efficiency or critical knowledge that couldn’t be provided by other providers;
2) Authorize the Purchasing Agent to issue Purchase Contract 9896 in the amount of $211,013.81 for the period of January 16, 2026, through January 15, 2027, for Falcon Complete endpoint protection and Security Information and Event Management Services; and
3) Authorize the Purchasing Agent to accept and execute Crowdstrike quote Q-1376642.
FUNDING: General Fund.
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DISCUSSION / BACKGROUND
Since January 2018, the Information Technologies (IT) Department has used Crowdstrike Falcon advanced breach and endpoint protection services with Antivirus, Threat Intelligence, USB Device Control, and Threat Hunting capabilities. In March 2022, IT upgraded to Falcon Complete managed detection and response (MDR) services, which delivers 24/7 expert management, monitoring, and response for the Crowdstrike Falcon platform. The Crowdstrike Falcon security solution is an industry leader to stop advanced threats, including next-gen antivirus, endpoint detection through Falcon Insight, and threat protection with Falcon Identity. The Crowdstrike Falcon Complete team, available 24/7, uses Overwatch to manage threat hunting and ensures comprehensive security for our El Dorado County IT assets, remediating security incidents in minutes to minimize impacts to the County.
In March 2022, the IT Department began using Foresite MSP, Inc. to provide Security Information and Event Management (SIEM) services offering real-time analysis for the IT Security Operations Center (SOC) by offering real-time analysis of the County's infrastructure...
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