Title
Information Technologies Department recommending the Board:
1) Make findings in accordance with Procurement Policy C-17, Section 3.4 (2) (f) that continuity of providers will provide efficiency or critical knowledge that couldn’t be provided by other providers;
2) Authorize the Purchasing Agent to amend Purchase Contract 9896 by $29,180.65 to increase Security Information and Event Management capacity, increasing the total compensation amount not to exceed $240,194.46; and
3) Authorize the Purchasing Agent to accept and execute Crowdstrike quote Q-1642113, contingent upon County Counsel and Risk Management approval, as applicable.
FUNDING: General Fund.
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DISCUSSION / BACKGROUND
Since January 2018, the Information Technologies (IT) Department has used Crowdstrike Falcon advanced breach and endpoint protection services with Antivirus, Threat Intelligence, USB Device Control, and Threat Hunting capabilities. In March 2022, IT upgraded to Falcon Complete managed detection and response (MDR) services, which delivers 24/7 expert management, monitoring, and response for the Crowdstrike Falcon platform. The Crowdstrike Falcon security solution is an industry leader to stop advanced threats, including next-gen antivirus, endpoint detection through Falcon Insight, and threat protection with Falcon Identity. The Crowdstrike Falcon Complete team, available 24/7, uses Overwatch to manage threat hunting and ensures comprehensive security for our El Dorado County IT assets, remediating security incidents in minutes to minimize impacts to the County.
In January 2026, the IT Department began using Crowdstrike to also provide Security Information and Event Management (SIEM) services for the IT Security Operations Center (SOC) by offering real-time analysis of the County's infrastructure and providing continuous monitoring of cyber threats through their Falcon Next-Gen SIEM services, including 365-day log retention and essential support services. As the conversio...
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