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Health and Human Services Agency (HHSA) recommending the Board:
1) Approve and authorize the Chair to sign Agreement for Services 4868 with HAPPY Software, LLC, an MRI Software LLC Company (“MRI”), for the provision of software licensing and support needed by the Public Housing Authority, for the term upon execution through five years, with a maximum contractual obligation of $133,086;
2) Make findings in accordance with County Ordinance 3.13.030 (B) that there are specialty skills and qualifications not expressly identified in County classifications involved in the performance of the work;
3) Authorize the Health and Human Services Agency Director, or designee, to execute further administrative documents relating to Agreement for Services 4868; and
4) Authorize the Purchasing Agent, or designee, to execute further documents relating to Agreement for Services 4868, including amendments, which do not increase the maximum dollar amount or term of the Agreement, and contingent upon approval by County Counsel and Risk Management.
FUNDING: 100% Public Housing Authority federal funds.
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DISCUSSION / BACKGROUND:
Public Housing Authority (PHA) requires software to manage client information, appointments, renewals and reporting for the Public Housing Assistance program. Housing and Urban Development provides specifications for the software and only a limited number of vendors provide software in accordance with these specifications. The Public Housing Authority program staff initially selected the HAPPY (Housing Assistance Payments Program Yearly) product approximately fifteen years ago. In 2017 staff reviewed alternative vendors and chose to renew a contract for this product and to move to the cloud-hosted version of the HAPPY Software. In March of 2018 Happy Software was acquired by MRI Software LLC, making MRI one of the top providers in the public housing space. Happy Software has a client retention rate near 98 percent historically. The PHA...
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